Synopsis

Promotional gift cards are often given with purchase or while purchasing high value gift cards.

Quick Facts

Denominations Available

$10 - $500

Where To Buy

In store or online

Fees

None

Expiry

None

Where Usable

Dell.com

Balance Check

Online

Reloadable

Yes

Refundable

No, see Return Policy

Bulk Orders

Yes

Discounts

Yes, on bulk order

Can Register

No

Customizable

Personalized message

Security

Pin

Restrictions

The Card may only be used by customers in the 50 United States and the District of Columbia to make purchases of merchandise and services from Dell

Terms and Conditions

No matter the season or the reason, giving a Dell Gift Card lets them choose exactly what they want. Whether looking for a powerful desktop, stylish notebook, there are countless options, accessories and styles to make yours truly unique.

  • Email a personalized gift card today or on the date you choose.
  • Mail a plastic gift card in preset denomination amounts of $50, $100, $150, $250, or $500 and receive it in a Dell Limited Edition Collectible Tin and Gift Card Holder.
  • Purchase gift cards in bulk for your business. Direct fulfillment and volume-based discounts available. If interested in e-Gift Cards, you will be contacted to complete your first order.

How to redeem your Dell Gift Card

When purchasing on our website: Select your item and proceed to check out. At the payment page, please select the "Redeem your Gift Card" option. You will be asked to enter your gift card (physical or e-card) information, if the available funds on your gift card are less than the amount of the purchase, you will be prompted to enter an additional form of payment.

When purchasing over the phone: please inform your salesperson at the beginning of the purchase that you have a Dell Gift Card to redeem. Our salesperson will be able to help you with the purchase. Please know there is no difference in the redemption process for plastic or e-gift cards.

Dell Gift Cards - Terms and Conditions

Purchased Gift Cards

TERMS & CONDITIONS FOR PURCHASED DELL PHYSICAL AND/OR E-GIFT CARDS

The following terms and conditions (the “Agreement”) apply to any non-expiring Dell physical and/or e-gift card (the “Card”). For terms applying to Dell gift cards that have an expiration date, including cards given “free with purchase” please see the Promotional Dell Gift Card terms and conditions is available here. To determine which card you have please reference the back of the card.

Card Program Privileges

1. By purchasing the Card, accepting and retaining the Card, or using the Card, you agree to these terms and conditions, as well as future terms and conditions and program/service changes. We reserve the right to change the format, elements, and terms and conditions of the Card program at any time without notice. The Card and associated offers are void where prohibited by law. Dell Marketing USA LP, along with its subsidiaries and affiliates, (“Dell”, “we”, “our”, or “us”) is the issuer of the Card.

Use of the Card

2. The Card is not a credit card and cannot be used as one. Use of the Card is limited to the amount of funds held on the Card. You cannot increase the funds on the Card. The Card may only be used by customers in the 50 United States and the District of Columbia to make purchases of merchandise and services from Dell. The card is redeemable at dell.com, 1-800-727-6000. In the event of technical difficulties at the time of purchase using the Card, not all means of redeeming the Card may be available and Dell will provide additional instructions on the method of redemption. Except as set forth herein, you agree that you shall not use the Card elsewhere. If you attempt to use the Card at a non-participating establishment, your purchase will be declined. Resale of this Card or use for unauthorized advertising, marketing, sweepstakes or other promotional purposes is strictly prohibited. Funds cannot be used as a payment on a Dell Preferred Account, Dell Business Credit, Dell Account, Dell Lease, or to purchase other Dell Cards. Your right to use the funds on the Card is a limited right, subject to the terms and conditions of the Agreement and applicable law. Dell is not responsible for pricing, typographical, or other errors, in any offer by Dell and reserves the right to cancel any orders resulting from such errors. The full amount of each purchase, including taxes, will be deducted from the funds held on the Card, up to the total funds available on the Card.

Additional Information on Card Usage

3. You may check the balance remaining on your Card by calling 1-800-242-5353 or www.dell.com/gcbalance

Governing Law

4. The laws of Texas govern the Card and the terms and conditions of this Agreement.

Card Expiration

5. The funds on Cards do not expire. Please note that while Card funds do not expire, gift cards given by Dell or through its partners for free, including cards given “free with purchase,” (“Promotional Cards”) are subject to an expiration date. More information on Promotional Card terms and conditions can be found at dell.com/giftcard/promoterms. To determine if your card expires please see the information on the back of the card.

Returns

6. Funds on the Card are redeemable for the purchase of merchandise or services at dell.com or 1-800-727-6000. Credits for returns accepted by Dell will be allocated back to the Card.

Supplemental Payment

7. It is your responsibility to know the amount of funds available on the Card at the time of purchase. To obtain your fund availability, call 1-800-242-5353. If your desired purchase amount is greater than your available funds, supplemental payment may be made using the Dell Preferred Account or any credit card accepted by Dell. Except for the Dell Preferred Account and such credit cards, Cards will not be accepted by Dell in combination with any other form of payment including, without limitation, Dell Account or Dell Business Credit. Dell reserves the right to solely determine which credit cards it shall accept. Such credit cards are subject to change without notice.

Shortages/Negative Card Balance

8. If you attempt to use the Card for an amount greater than your available fund balance, the transaction will prompt you to use an additional form of payment to cover the remaining balance. To use supplemental payment (see Supplemental Payment above), you should instruct Dell to apply an amount not to exceed the funds available on the Card, and inform Dell that you will pay the balance with a credit card accepted by Dell. If, for any reason whatsoever, a transaction is processed despite insufficient available funds on the Card (creating a "negative" amount, referred to herein as a "Shortage"), you agree to reimburse us, upon request, for the amount of the Shortage. In addition, we reserve the right to charge a Shortage fee of $25 per transaction every time your use of the Card results in a Shortage, subject to applicable law.

Lost or Stolen Cards

9. You should safeguard the Card from unauthorized use. Except where required by applicable law, Cards cannot be redeemed for cash or replaced if lost or stolen, and only then after providing proof of purchase.

Using Multiple Cards

10. Dell will only accept a limited number of Cards per purchase. If you would like to use more than one Card, you can merge funds from multiple Cards onto one Card by calling Dell’s Customer Service department at 1-800-624-9897. Your Card can only be merged with other non-expiring Cards issued by Dell or through its retailers and affiliates. When you call you will be asked to fax photo copies of the Cards to verify possession. Gift cards that were not originally purchased but were distributed by Dell or its partners for free may not be merged with purchased Cards. Dell reserves the right to reject request for consolidation of any Cards at its own discretion for any reason.

Misuse of the Card

11. If we suspect misuse of the Card, it may be suspended or terminated. We may cancel the Card at any time, without notice. We may condition reimbursements upon return of the Card. The Card is the property of Dell.

Notice of Data Protection and Privacy

12. As part of providing you with the Card or in servicing the Card, we may obtain personal information about you in accordance with the privacy policy found at www.dell.com/privacy or available through Customer Service at 1-800-624-9897.

Arbitration

13. ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, COMMON LAW, INTENTIONAL TORT AND EQUITABLE CLAIMS) BETWEEN YOU AND DELL arising from or relating to this Agreement, its interpretation, or the breach, termination or validity thereof, the relationships which result from this Agreement (including, to the full extent permitted by applicable law, relationships with third parties who are not signatories to this Agreement), Dell's advertising, or any related purchase SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY THE NATIONAL ARBITRATION FORUM (NAF) under its Code of Procedure then in effect (available via the Internet at http://www.arb-forum.com, or via telephone at 1-800-474-2371). In the event of any inconsistency or conflict between NAF Code of Procedure and this Agreement, this Agreement shall control. The arbitration will be limited solely to the dispute or controversy between you and Dell. NEITHER YOU NOR DELL SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS, OR ARBITRATE ANY CLAIM AS A REPRESENTATIVE OR CLASS ACTION OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. The individual (non-class) nature of this dispute provision goes to the essence of the parties' arbitration agreement, and if found unenforceable, the entire arbitration provision shall not be enforced. This transaction involves interstate commerce, and this provision shall be governed by the Federal Arbitration Act 9 U.S.C. sec. 1-16 (FAA). Any award of the arbitrator(s) shall be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction. Dell will be responsible for paying any arbitration fees to the extent such fees exceed the amount of the filing fee for initiating a claim in the small claims or similar court in the state in which you reside. Each party shall pay for its own costs and attorneys' fees, if any. However, if you prevail on any claim that affords the prevailing party attorneys' fees, or if there is a written agreement providing for fees, the Arbitrator may award reasonable fees to the prevailing party, under the standards for fee shifting provided by law. Information may be obtained and claims may be filed with the NAF at P.O. Box 50191, Minneapolis, MN 55405.

eGift Card Terms and Conditions

  1. 1. General Terms

Dell eGift Cards are distributed by CashStar, Inc., a Delaware corporation ("CashStar"). By visiting https://dell.cashstar.com, you agree that the laws of the State of Maine, without regard to principles of conflict of laws, will govern these Gift Card terms and conditions ("Ts & Cs"). CashStar reserves the right to change these Ts & Cs from time to time in its discretion. Dell eGift Cards are issued by Dell. Please refer to www.dell.com/giftcard/terms for additional Terms and Conditions.

2. eGift Cards

Dell Gift Cards are redeemable at www.dell.com or 1-800-727-6000 for the purchase of merchandise or services.

Dell eGift Cards are available for purchase here.

No fees of any kind will be imposed on purchasers or recipients of eGift Cards.

3. Redemption

Refer to www.dell.com/giftcard/terms for Terms and Conditions of redemption.

4. View Your Balance

To view your eGift Card balance, follow the instructions below your eGift Card, on the page linked from the email message which notified you of your gift.

5. Returns

You may not return or cancel your Dell eGift Card after it is received. Purchasers who wish to cancel an eGift Card purchase order prior to its delivery to a recipient should contact Customer Support prior to the delivery date selected during the purchase process.

6. Lost or Stolen Gift Cards

If you suspect that someone has copied or stolen your eGift Card, contact Customer Support immediately. eGift Cards will not be replaced if lost or stolen without the purchaser's confirmation email as proof of purchase. eGift Cards have cash value and should be safeguarded accordingly.

7. Limitations

You may not use an eGift Card to purchase other eGift Cards.

eGift Cards cannot be reloaded, resold, transferred for value, or redeemed for cash, except to the extent required by law. Void if reloaded, resold, transferred for value, or redeemed for cash. Unused eGift Cards may not be transferred.

8. Our Policies

eGift Cards are subject to CashStar's Privacy Policy. CashStar and Dell may provide eGift Card purchasers with information about the redemption status of eGift Cards.

9. Risk of Loss

Ownership and risk of loss of eGift Cards passes to the purchaser as soon as we send our confirmation to the recipient. We are not responsible for lost or stolen Gift Cards. If you have any questions, please see the FAQs.

10.Dell eGift Card Customer Service

If you need assistance with any aspect of your purchase, ownership, or use of your eGift Card, please contact Customer Support. Please refer to your order number, or be ready to supply your email address.

11. Payment Methods

Dell eGift Cards may be paid for with a valid VISA, MasterCard, Discover, or American Express.

12 .Delivery Information and Requirements for eGift Card Purchasers

All orders of eGift Cards are subject to a process that compares purchaser information provided on the web site with information about the purchaser provided by the purchaser's financial institution. If there is a discrepancy, your eGift Card order may be delayed until it can be corrected.

If the date on which you want an eGift Card delivered has passed and you have not received confirmation that the eGift Card was sent, please contact Customer Support. Please refer to your order number, or be ready to supply your email address.

We are not responsible for eGift Cards that are undeliverable or not received due to your failure to enter an accurate email address for the recipient. Please check to make sure the email address of the recipient is correct and contact Customer Support if you suspect the recipient did not receive his/her eGift Card. Should an email be returned to us due to inaccurate delivery information for the recipient, we will attempt to contact you for a valid email address.

13. Reasons for Failed Delivery

If you have confirmed the recipient's email address but the eGift Card has not been viewed within a reasonable period after the requested delivery date, following is a list of the most common reasons why delivery may have failed:

1. Spam filter blocked email or routed it to a bulk/spam folder

2. Recipient's firewall blocked the email

3. Email inbox is over size limit

4. Invalid email address

If a spam filter is blocking giftcards@cashstar.com emails from getting to an inbox, the email options will need to be modified so that giftcards@cashstar.com emails are not considered spam.

If you need further assistance, contact Customer Support. Please refer to your order number, or be ready to supply your email address.

14. Personalized Messaging

If you wish to add a personal message to an eGift Card, simply type your message in the Message field on the Gift Card preview.

Personal messages are limited in length to the space provided on the eGift Card.

There is no additional charge to include a personalized message.

We don't read every gift message, but if we do find inappropriate, offensive or otherwise objectionable messages, we reserve the right to cancel them. Thanks for your cooperation.

15. Limitation of Liability

CASHSTAR AND ITS AFFILIATES MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO eGIFT CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IF AN eGIFT CARD CODE IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH GIFT CARD. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

16. Disputes

You hereby consent that any dispute relating in any way to Dell eGift Cards shall be adjudicated in Cumberland County, Maine if the aggregate total claim for relief exceeds $7,500, and you consent to exclusive jurisdiction and venue in such courts.

 

Dell eGift Card, powered by CashStar.– Dell web site

More Information

  1. Gift Cards on the Dell web site
  2. Dell Return Policy
  3. Dell Canada

American Gift Card List

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